Rostering software for hospitality that ends the group-chat scramble
Stop hunting for coverage in a group chat at 4pm. Publish the shifts on offer for your next period, let your casual pool bid for the ones they'll actually turn up to, allocate with a standby pool behind every shift, and see who your dependable core really is.
Publish the shifts, not a plea for coverage
A service, a section, a station — each is named work with a fixed number of people it needs, not a headcount you're guessing at. Open the shifts for your next period and your casual pool sees exactly what's on offer, on which nights, before you've had to ask a single person directly.
Staff pick shifts they'll actually turn up to
People bid for the work they want, on the nights they know they can work — which means fewer last-minute no-shows than a shift you assigned to whoever didn't answer fast enough. Every team member gets one signed link per period, bids within your min and max shifts, and reminders chase the stragglers automatically.
Reliability shows who your core really is
Every completed period rolls attendance and hours into a reliability score per person, weighted toward recent shifts and shown as a simple green, amber or red. When a shift is dropped, the vacated seat blasts a first-claim-wins link to your ranked standby pool — so a last-minute gap refills itself instead of becoming your Friday-afternoon problem.
Questions from hospitality teams
We roster week to week with a casual pool — does this fit a fast-moving schedule?
Yes. A period can be as short as a week, with bidding opening and closing on your own cadence, so it fits a weekly roster rhythm rather than a long fixed season.
Can we run different sections like bar, floor and kitchen separately?
Yes. Rosters are function-first, so a night can carry separate bidding and allocation per function — bar staff bid into bar shifts, kitchen staff into kitchen shifts.
Do staff need to download an app to see their shifts?
No. Every team member gets a unique signed link by SMS or email for the period — they bid, view their roster and self-withdraw from that link. No app, no password.
How does this help with last-minute no-shows?
A vacated shift opens a claim offer and blasts a one-time link to your ranked standby pool. First valid claim wins the seat automatically, so cover doesn't wait on you making calls.
Can we see who our most dependable casual staff are?
Yes. Reliability scoring rolls attendance rate and hours fulfilment into a per-person score after every completed period, weighted toward recent shifts.
Wind your next roster forward
Tell us how your casual pool works today — we'll show you how bidding would run for your next period.